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Refunds & Cancellations

Changed plans? Here is what happens.

Weddings move. If you need to cancel or postpone, message us as early as you can and we will do our best to help.

Last updated 27 October 2026

01Free cards and pages

The card designer and free templates cost nothing, so there is nothing to refund. You can ask us to remove a free page at any time.

02Before we start work

If you cancel after paying but before we start setting up your page, we refund the full amount.

03After work has started

If you cancel after we have started designing or setting up your page, but before it goes live, we refund 50% of the amount paid.

For a custom website, any domain that has already been registered in your name is not refundable, and you keep the domain.

04After your page is live

Once your page or website is live, the order is complete and we do not offer refunds. We will still fix any mistake of ours free of charge.

05Postponing your wedding

If your dates change, we update your page with the new dates at no extra cost. Your hosting period starts from the original go-live date unless we agree otherwise.

06How refunds are paid

Refunds are paid by bank transfer to the account the payment came from, within 7 working days of approval.

To ask for a refund, message us on WhatsApp at +92 343 4783677 with your names and the date you paid.

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